JOB OVERVIEW

 

Develop group and transient business through direct sales solicitation; secure new accounts, maintain existing accounts. Create and execute sales plans to maximize the profitability of the hotel while maintaining guest satisfaction. Oversee in house groups and corporate guests to ensure customer satisfaction. 

 

DUTIES AND RESPONSIBILITIES 

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• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

• Prepare correspondence to customers, internal booking reports and file maintenance.

• Work with other departments within the hotel to provide quality service to customers.

• Attend trade shows, community events and industry meetings.

• Develop and maintain knowledge of market trends, competition, and customers.

• Maintain positive and productive working relationships with other employees and departments.

• Ability to communicate customer needs and resolve complaints independently.

• Ability to work independently and partner with others to promote an environment of teamwork. 

• Develop/maintain knowledge of market trends, competition, and customers.

• Professionally represent the hotel in community and industry organizations and events

• Provide feedback and support to all departments.

• Participate as a team player with all departments.

• Assist with projects and reports including writing annual budgets.

 

REQUIREMENTS

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• Excellent sales and negotiation skills

• Good planning and organizational skills

• Excellent communication and 'people skills'

• Proficient in Microsoft Office 

• Excellent writing skills

• The ability to motivate and lead others

• The ability to work calmly under pressure

• Prior sales experience in a hospitality environment preferred

• 1-3 years’ experience in a sales manager capacity preferred 

• The ability to travel occasionally out of town/state/country

• Multitasking skills a must

 

PHYSICAL ABILITIES 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands & arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, & the ability to adjust focus.

 

This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by management. 

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OUR CORPORATE BRAND

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Rebel Hospitality is a guest-centric, lifestyle driven ownership and management company that exists to bring a wholly unique travel experience to our guests. Our properties are not about the stars and diamonds - they are about evoking a memorable experience. Rebel is committed to be a valued part of the communities in which we reside. Our focus is not only on providing an amazing local experience to travelers but is also committed to providing locals with destinations for dining, nightlife, and overnights for those occasions they need to escape - nearby. Our hotels and outlets are singular, stand-out independent entities, developed with a high proclivity for one-of-kind design and a genuinely unique guest experience. Rebel celebrates individuality and lauds the eccentricities that are part of every individual’s genuine self. We are merely enthusiastic supporting characters that help guests create, live, and tell their own unique story. Hotels. Unchained.

 

ACME HOTEL COMPANY

 

ACME was the first “approachable lifestyle boutique hotel” in Chicago designed for the ME generations. We are an enabler of this generation to be expressive, to have the extra is they deserve, to be surrounded by cool, without it defining who they are. ACME is a reflection - not a definition. It is an entity all its own that organically evolves each and every day.

At ACME, guests are surrounded by an eclectic environment that inspires and celebrates individuality. We think of ourselves as a little bit roadside Route 66, a tad rocker, and a whole lot personality - a little bit retro, and forward thinking all at the same time. And while ensuring   an outstanding guest experience is serious business, ACME does not take itself too seriously. We are about being genuine, expressive, innovative, and individual. That is why we emphasize our love for music and art - the creative freedom and self-expression is so powerful! And the people we welcome to ACME’s team are encouraged to reflect and express the characteristics that make them unique.

Since the beginning, ACME has been on the receiving end of a lot of name-calling, for example, Travel+Leisure happened to call us a “hipster hotel”, and “gritty-chic”. Thrillist said   we were the “Perfect stay for a night of fantasy rockstardom”. Even the Telegraph from far across the pond said we had “all the accoutrements for the modern urban hipster” . . . (Well, we did not say it was BAD name-calling)! ACME has made a lot of lists too - multiple appearance on Condé Nast Traveler’s and Travel + Leisure’s Annual Top Ten lists just to name a few. Forgive the bragging, but we are pretty proud . . . and now you can be too!

 

The culture, and vibe that lies at the heart of ACME and reverberates through everything we do is quite clearly expressed in our tagline, our mantra, DO YOUR THING. You are going to have a great time and make a lot of people happy. Buckle Up!

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APPLY

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To apply for this position, please send your resume to ahines@rebelhospitalityllc.com.